Orders are typically processed within 1–3 business days. Delivery times vary based on location and shipping method selected at checkout.
Once your order ships, you will receive a confirmation email with tracking information.
Shipping costs are calculated at checkout. We currently ship within [Country] and select international destinations.
2. Delivery Issues
If your order is delayed or damaged in transit, please contact us within 7 days of delivery so we can assist in resolving the issue.
3. Returns
We want you to be completely satisfied with your purchase. Returns are accepted within 30 days of receipt, provided that:
The item is unused, in its original packaging, and in resalable condition
You provide proof of purchase (e.g., order confirmation)
To initiate a return, contact our support team at returns@example.com.
Return shipping costs are the responsibility of the customer unless the return is due to an error or defective product.
4. Refunds
Refunds are processed within 5–10 business days after the returned item is received and inspected. Refunds will be issued to the original payment method.
5. Exchanges
If you need a different size or item, please request an exchange when you contact us. Exchanges are subject to product availability.